Our Process

This can start in one of the following ways –

1. You know exactly what you require, you have all the measurements and the exact specification and are aware of all the costs. In this case, just email an order to me and we can go from there.

2. You have a project underway and have no idea about the process of ordering sash windows. If you live relatively local to our workshop, i can visit you to discuss options and prepare a quote, carry out a full survey and if you like you could also arrange a visit to the workshop to get a feel for our windows.

3. You need assistance with the measuring and specification for your windows but you live or work a long distance from our workshop. This can be sorted out by emailing some photos and after a few phone calls or video calls we can normally get all the information required to place an order.

4. If your intention is to become a regular trade customer, then we would normally meet at my workshop where you can see for yourself the product that we make and the process that it undertakes. If required, I will normally assist with the surveying and specification until you are happy to do it for yourself.

In any of these cases, I can also email you some of my survey forms to assist with the measuring.